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FAQ
  1. Is delivery done within 24 hours? What is the cut-off time?
    Yes, delivery is done within 24 hours. To order for such delivery, you need to go through the Delivery Locations Page and check out the details. For delivery on the Same Day, orders need to be placed within 4 P.M. of the delivery date. This proves the strength of our network.
  2. Are deliveries possible on Sundays and holidays?
    We serve our customers throughout the year even on Sundays and holidays but there are certain products which need to be delivered through courier. Those items will reach you only on working days.
  3. Are flowers couriered? Can you guarantee of their freshness?
    Flowers are not couriered. Through a local florist, it is hand delivered. Thus we can assure you of their freshness.
  4. What measures will be taken if the perishable items are not delivered in fresh condition?
    If the recipient declines to accept the product, dissatisfied with its freshness, then we re-deliver the same without charging for any extra cost. If, after accepting the product, a complaint is lodged, we do not grant it.
  5. How are products delivered that are not available locally?
    We courier the products within 1-3 days which are not available in the local market. The delivery time depend upon holidays, if any, and the delivery location.
  6. Can you customized gifts be delivered though they are not shown on the website?
    Yes, we can deliver customized gifts to all over Hyderabad. To avail such delivery you need to mail us and we will send you the confirmation.
  7. Is any Greeting Card provided with the ordered items?
    Yes, a Greeting Card is provided with every delivered gift so that you can send your messages through it.
  8. What would happen if the name of my city/town is not included in your list of locations?
    We would request you to go through the list given in the Locations Page properly. It is hardly possible that we miss out the name of any city/town as we are one of the biggest delivery networks. But, in case, we have skipped some remote location then you may give us a mail. We will try our best to make your delivery in such location.
  9. Can you deliver gifts on the time specified by the customer?
    We can assure you delivery on a specified date but we do not assure about the time. But, till date, we have been successful in delivering 95% of our orders on the time. If you want your orders to be delivered on time then please specify it during form submission. We will try our level best to please you by doing so.
  10. How will we come to know that our orders have been completed?
    It is not possible for us every time to keep the customer updated about the delivery status. Generally, on the next day morning after delivery, we update the status. To get confirmed instantly, you are suggested to give us a mail. We assure you of the fact that almost cent percent of our orders have been delivered on time.
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